Careers

Available position(s)

Technician, Data Center Infrastructure

- Full time, Longueuil

  • Date: November 16, 2018
  • Lieu: Longueuil
  • Job type: Permanent
  • Schedule: Full time
  • Years of relevant experience: 3-5
  • Minimum education: DEC, DVS or technical training in electricity or building mechanics

You have good knowledge of electricity or building mechanics? You are a determined, resourceful, organized and versatile person as well as a good communicator? You like project management? So, here’s a great opportunity for you to take on new challenges by joining a dynamic team in a data center environment unique to Quebec and constantly evolving.

DESCRIPTION

COLO-D is looking for a Technician, Data Center Infrastructure who will be responsible for implementing infrastructure projects and services delivered to our data centers. In his/her role, the technician will assist the team in place and contribute to the smooth running of the construction and maintenance and repair projects in line with the infrastructure. In addition, he/she will intervene in the smooth management of service contracts concluded with customers. These projects lead to the implementation of infrastructures as well as applications hosted in our data centers.

Responsibilities

  • Assist and perform customer’s physical equipment installations;
  • Monitor and supervise the infrastructure of our data centers;
  • Know the different internal management tools;
  • Handle all customer support requests such as customer service interventions, adding or removing power equipment, report troubleshooting requests;
  • Communicate with clients to take charge of their request, from the opening to the closing, and this, within the contractual processing deadlines required;
  • Communicate internally to enable proper recording and billing of the clients intervention, as well as the release of reports and indicators;
  • Processing of in-house work permits and ensuring the ongoing operation of the clients equipment operation;
  • Participate in contracted facilities signed between client and COLO-D (initial installations, extension/addition);
  • Establish and respect a schedule of preventive maintenance to be performed;
  • Request quotes and schedule work/repairs internally;
  • Work in respect of the COLO-D processes;
  • Willingness to enhance existing knowledge/skills.

Qualifications

  • DEC, DVS or technical training in electricity or building mechanics;
  • Knowledge of electrical or mechanical techniques;
  • Knowledge of the data center environment (an asset);
  • Must be able to be multitasked in a fast-paced environment;
  • Customer focused attitude with experience in customer service;
  • Ability to work in a team;
  • Basic computer skills required;
  • Bilingualism French & English (spoken/written/read) required and essential.
Apply

Technician, Data Center Operations (D2)

- Full time, 12-hour night work shift, Longueuil

  • Date: June 11, 2018
  • Lieu: Longueuil
  • Job type: Permanent
  • Schedule: Full time, 12-hour night work shift
  • Years of relevant experience: 3-5
  • Minimum education: CEGEP or equivalent technical training required

Are you looking for an exceptional career opportunity in a fast-moving datacenter environment unique in Quebec? COLO-D currently has openings for highly motivated individuals who are self-driven and multi-talented to join its team. You will have the possibility to progress rapidly within the company, benefiting from a mentoring approach based on a knowledge transfer and coaching from the management.

DESCRIPTION

Responsibilities

  • Assist in technical support for customers (Hands & Eyes services);
  • Available shift work, to cover 24/7 needs;
  • Install server cabinets and supervise the installation of electric outlets and cabling;
  • Participate actively in a continuous education program on the data center installations (generators, UPS, RPP, PDU, CRAC, DCIM, biometric security, etc.);
  • Perform daily visual inspections on major data center equipment;
  • Monitor and manage equipment alarms from the surveillance system (DCIM);
  • Update data center documentation (plans, instruction manuals and procedures);
  • Ensure customers are following appropriate rules and proceedings;
  • Perform data center daily and weekly maintenance of the technical areas (as needed);
  • Willingness to enhance existing knowledge/skills;
  • Must be available to work on a 12-hour night shift (6 pm to 6 am), 7 days per two weeks (4 days a week/3 days the other week, etc.);
  • Must be available to occasionally change working schedules, for a maximum of 4 weeks per year (day/evening/night/weekend), for replacements of co-workers.

 

Qualifications

  • Overall knowledge of Data Center and telecommunications environment (an asset);
  • Experience in network cabling (an asset);
  • Must be able to be multitasked in a fast-paced environment;
  • Customer focused attitude with some previous customer service experience;
  • Ability to work in a team;
  • Basic computer skills required;
  • Bilingual (French/English) required;
  • CEGEP or technical training required.

 

Apply

Technician, Data Center Operations (D1)

- Full time, 12-hour night work shift, Drummondville

  • Date: June 11, 2018
  • Lieu: Drummondville
  • Job type: Permanent
  • Schedule: Full time, 12-hour night work shift
  • Years of relevant experience: 3-5
  • Minimum education: CEGEP or equivalent technical training required

Are you looking for an exceptional career opportunity in a fast-moving datacenter environment unique in Quebec? COLO-D currently has openings for highly motivated individuals who are self-driven and multi-talented to join its team. You will have the possibility to progress rapidly within the company, benefiting from a mentoring approach based on a knowledge transfer and coaching from the management.

DESCRIPTION

Responsibilities

  • Assist in technical support for customers (Hands & Eyes services);
  • Available shift work, to cover 24/7 needs;
  • Install server cabinets and supervise the installation of electric outlets and cabling;
  • Participate actively in a continuous education program on the data center installations (generators, UPS, RPP, PDU, CRAC, DCIM, biometric security, etc.);
  • Perform daily visual inspections on major data center equipment;
  • Monitor and manage equipment alarms from the surveillance system (DCIM);
  • Update data center documentation (plans, instruction manuals and procedures);
  • Ensure customers are following appropriate rules and proceedings;
  • Perform data center daily and weekly maintenance of the technical areas (as needed);
  • Willingness to enhance existing knowledge/skills;
  • Must be available to work on a 12-hour night shift (6 pm to 6 am), 7 days per two weeks (4 days a week/3 days the other week, etc.);
  • Must be available to occasionally change working schedules, for a maximum of 4 weeks per year (day/evening/night/weekend), for replacements of co-workers.

 

Qualifications

  • Overall knowledge of Data Center and telecommunications environment (an asset);
  • Experience in network cabling (an asset);
  • Must be able to be multitasked in a fast-paced environment;
  • Customer focused attitude with some previous customer service experience;
  • Ability to work in a team;
  • Basic computer skills required;
  • Bilingual (French/English) required;
  • CEGEP or technical training required.

 

Apply